Refund policy

Refunds and exchanges

We do not accept refunds.

Exchanges may be accepted within 7 days of receiving your order. Items must be brand new, unused, and in their original condition. Shipping costs are not refundable, and additional shipping may be charged for exchange shipments.

Damaged, missing, or incorrect items

If your order arrives damaged, incomplete, or incorrect, contact support@studioheartbreak.com with your order number and clear photos of the issue. For damaged items, please photograph the item on a flat, well-lit surface. We will review the issue and work with you on a resolution.